Beware of Scam Emails: A Warning for Celsius Users

In recent weeks, a wave of scam emails targeting users of the popular crypto lending platform Celsius has raised alarm bells among the cryptocurrency community. These deceptive emails falsely claim that users can withdraw their funds from the platform, despite this not being possible. Celsius promptly addressed the issue and urged users to avoid such fraudulent attempts. This article aims to shed light on the circulating scam emails and provide essential information to help Celsius users protect themselves from phishing scams.

The Deceptive Scam Emails:

The scam emails circulating are deceiving and look as if they originate from Celsius and its Plan Sponsor, Fahrenheit, falsely claiming that a substantial portion of the assets, approximately 42%, had been restored. The fraudulent messages encourage customers to withdraw or claim their tokens immediately. However, Celsius has explicitly stated that these emails are not authorized communications from the company or Fahrenheit, LLC. The inclusion of suspicious hyperlinks within the emails raises additional concerns.

Celsius' Response and Warning:

Celsius promptly addressed the scam emails and made it abundantly clear that they were not legitimate communications. The company suspected these emails of being phishing scams designed to trick users into revealing their personally identifiable information or account details. Celsius emphasized that they, along with their Plan Sponsor and advisors, would never contact users through email, phone calls, text messages, or any other means to request account information or personal data unless specifically ordered by the Court.

Withdrawal Procedures and Official Channels:

To ensure the safety of its users, Celsius clarified that it would provide withdrawal procedures exclusively through official channels, such as the Celsius App. The company stressed the importance of relying only on these legitimate sources for withdrawal instructions. Celsius also highlighted the issuance of several withdrawal notices related to the bankruptcy case, which users should familiarize themselves with to ensure they follow the correct procedures when withdrawals are reinstated.

Best Practices for Enhanced Security:

To further enhance their security and protect their funds, Celsius users should consider implementing the following best practices:

1. Enable multi-factor authentication (MFA) on their Celsius accounts to add an extra layer of protection.

2. Regularly monitor official communications from Celsius through the official website or the Celsius App.

3. Verify the authenticity of any communication claiming to be from Celsius by cross-referencing it with official channels or contacting Celsius customer support directly.

4. Stay informed about recent scams and phishing attempts by following reliable sources of information in the cryptocurrency community.

5. Report any suspicious emails or phishing attempts to Celsius and relevant authorities to help protect other users from falling victim to these scams.

Conclusion:

Scam emails targeting Celsius users, falsely claiming that fund withdrawals are possible, have recently emerged. Celsius has promptly addressed these deceptive communications and warned users of potential phishing scams. Users must exercise caution, rely on official channels for withdrawal instructions, and avoid sharing personal information or clicking on suspicious links. By following best practices and remaining vigilant, Celsius users can safeguard their funds and protect themselves from falling victim to fraudulent schemes. Stay informed, stay cautious, and stay protected in the ever-evolving landscape of cryptocurrency.

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