Privacy Policy
Last Updated: March 15, 2026
Token Trace LLC ("Token Trace," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, www.tokentrace.com, or otherwise interact with our services.
This Privacy Policy should be read together with our Terms of Service, which govern the use of our website and services.
By using our website or contacting us through it, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide when contacting us or submitting inquiries through our website. This may include:
•Name
• Email address
• Phone number
• Country of residence
• Cryptocurrency wallet addresses
• Transaction hashes or blockchain identifiers
• Information describing an incident, dispute, or investigation request. Information may include materials or documentation voluntarily submitted by users for investigative review.
The information collected depends on how you interact with our website and services.
2. AUTOMATICALLY COLLECTED INFORMATION
When you visit our website, certain technical information may be collected automatically. This information may include:
• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of website access
• Referring URLs
This information helps us maintain website functionality, improve security, and understand how visitors interact with the site.
3. HOW WE USE INFORMATION
We may use collected information for purposes including:
• Responding to inquiries or service requests
• Evaluating potential investigative matters
• Providing blockchain forensic and investigative services
• Communicating with clients or potential clients
• Improving our website and services
• Maintaining internal records
• Complying with legal or regulatory obligations
We process information only where there is a legitimate business purpose or legal obligation.
4. BLOCKCHAIN DATA
Blockchain networks are public distributed ledgers. Wallet addresses, transaction identifiers, and related activity may be publicly visible on the blockchain and accessible to anyone.
As part of our investigative services, Token Trace may analyze publicly available blockchain data to identify transaction flows, wallet activity, or patterns relevant to a matter.
Token Trace does not control the public availability of blockchain data and cannot alter or remove information recorded on public blockchains.
5. SHARING OF INFORMATION
Token Trace does not sell or rent personal information.
We may share information in limited circumstances, including:
• With clients in connection with investigative services
• With law enforcement or regulatory authorities when appropriate
• With cryptocurrency exchanges or service providers when necessary to support investigative actions (such as asset tracing or freeze requests)
• With trusted third-party service providers that assist in operating our website or business
Any such sharing is limited to information reasonably necessary for the relevant purpose.
6. DATA RETENTION
We retain information only for as long as necessary to:
• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes or enforce agreements
When information is no longer needed, we take reasonable steps to securely delete or anonymize it where appropriate.
7. DATA SECURITY
We implement reasonable administrative and technical safeguards designed to protect information under our control.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we take steps to protect information, we cannot guarantee absolute security.
8. CHILDREN'S PRIVACY
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take reasonable steps to delete it.
9. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Object to certain processing activities
To exercise any of these rights, please contact us using the information below.
10. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. These sites operate independently and have their own privacy policies.
Token Trace is not responsible for the privacy practices of third-party websites.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
Any updates will be posted on this page with an updated "Last Updated" date.
12. CONTACT INFORMATION
If you have questions about this Privacy Policy or how your information is handled, please contact:
Token Trace LLC
Boston, Massachusetts
Email: support@tokentrace.com